Tele-Health Professionals

1. Role Overview

Mercor is partnering with a frontier AI-lab, looking for registered nurses with advanced phone/chat assessment skills, nurse practitioners or physician assistants experienced in virtual urgent care, and physicians who are comfortable practicing remotely. You’ll use evidence-based protocols to guide patients, escalate cases appropriately, and help verify AI-generated medical guidance. This is an excellent short-term opportunity to shape next-generation digital health tools.

2. Key Responsibilities

• Conduct real-time or asynchronous triage via phone, chat, and video using standardized clinical pathways

• Assess symptom acuity, provide safe self-care instructions, or route patients to higher levels of care

• Review and edit AI-generated medical content for clinical accuracy, tone, and regulatory compliance

• Document encounters clearly in the client’s tele-health platform and maintain HIPAA compliance

• Collaborate with the client’s clinical operations and product teams to refine triage guidelines and workflows

3. Ideal Qualifications

• Active, unrestricted RN, NP, PA, or MD/DO license in at least one U.S. state (multi-state highly valued)

• 3+ years of recent experience in urgent care, emergency, or primary care settings

• Prior tele-health or nurse advice-line experience with phone/chat triage protocols (e.g., Schmitt-Thompson)

• Strong written and verbal communication; able to translate clinical concepts for lay audiences

• Reliable internet connection and a private, HIPAA-compliant workspace

4. More About the Opportunity

• Expected commitment: 10–20 hours per week (flexible)

• Initial contract: ~3 months with potential for renewal

• All clinical tools and protocol access provided by the client

6. Application Process

• Submit a brief form with resume/CV and active license details

• Complete a short AI Interview (≤ 30 min)

• Complete a short assessment

• Final decisions and onboarding links will be provided within 7 days of initial submission

We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request.

Contract and Payment Terms

• You will be engaged as an independent contractor.
• This is a fully remote role that can be completed on your own schedule.
• Projects can be extended, shortened, or concluded early depending on needs and performance.
• Your work at Mercor will not involve access to confidential or proprietary information from any employer, client, or institution.
• Payments are weekly on Stripe or Wise based on services rendered.
• Please note: We are unable to support H1-B or STEM OPT candidates at this time.

About Mercor

Mercor partners with leading AI labs and enterprises to train frontier models using human expertise. You will work on projects that focus on training and enhancing AI systems. You will be paid competitively, collaborate with leading researchers, and help shape the next generation of AI systems in your area of expertise.