Operations Associate (Talent & Data)

About the Role

We are seeking a highly organized and detail-oriented Operations Associate (Talent & Data) to join our team. This role is designed for someone who enjoys managing structured workflows, conducting research, and ensuring smooth communication processes. You’ll be responsible for handling responses from outreach campaigns, building and enriching datasets, and supporting operational initiatives that drive our team’s efficiency.

This is an excellent opportunity for someone looking to gain exposure to operations, research, and communications management in a fast-paced environment.

Key Responsibilities

Communication & Outreach Support

• Monitor and manage inbound messages from centralized communication channels.

• Respond to inquiries promptly and consistently, ensuring alignment with campaign objectives.

• Support outbound outreach efforts by preparing target lists and sending messages when needed.

• Maintain professional, high-quality communication across platforms.

Data Research & Enrichment

• Conduct independent research to identify, compile, and organize structured datasets.

• Manually enrich and verify data when automated tools are insufficient.

• Source candidate, prospect, or partner information from public records, websites, and databases.

• Maintain accurate, clean, and well-documented datasets for ongoing use.

Operational Support

• Collaborate with team members to streamline processes and improve workflow efficiency.

• Track, log, and report on communication and research activities.

• Assist with ad hoc projects requiring structured research or operational execution.

• Support the development and documentation of standard operating procedures.

Skills & Qualifications

• Strong organizational and project management skills.

• Excellent written communication and attention to detail.

• Ability to handle high-volume, repetitive tasks with consistency and accuracy.

• Comfortable conducting online research, scraping data, and working with spreadsheets.

• Analytical mindset with the ability to recognize patterns and trends in data.

• Prior experience with CRM, ATS, or communication platforms is a plus (e.g., LinkedIn Recruiter, HubSpot, Salesforce).

• Bachelor’s degree in Business, Communications, Data/Information Sciences, or related field preferred, but not required.

What We’re Looking For

• Someone who thrives in structured, process-driven work environments.

• A fast learner who is resourceful and adaptable when solving problems.

• A collaborator who can work closely with cross-functional teams.

• A detail-oriented professional who ensures accuracy even under high-volume workloads.

• 40-60 hours of weekly time commitment

Why Join Us

• Be part of a fast-growing, dynamic team with opportunities for growth.

• Gain hands-on experience in operations, research, and communications.

• Exposure to a variety of tools and workflows that will build a strong foundation for future roles in operations, talent, or program management.

• A flexible, supportive environment where your contributions have a direct impact.

We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request.

Contract and Payment Terms

• You will be engaged as an independent contractor.
• This is a fully remote role that can be completed on your own schedule.
• Projects can be extended, shortened, or concluded early depending on needs and performance.
• Your work at Mercor will not involve access to confidential or proprietary information from any employer, client, or institution.
• Payments are weekly on Stripe or Wise based on services rendered.
• Please note: We are unable to support H1-B or STEM OPT candidates at this time.

About Mercor

Mercor partners with leading AI labs and enterprises to train frontier models using human expertise. You will work on projects that focus on training and enhancing AI systems. You will be paid competitively, collaborate with leading researchers, and help shape the next generation of AI systems in your area of expertise.