Site Reliability Engineer (SRE)

Role Overview

As an SRE at Mercor, you’ll build and automate the systems that keep our platform reliable, scalable, and fast. You’ve driven measurable reliability improvements in large, high-throughput environments and are comfortable working across every layer of the stack—from infrastructure to application.

You have a strong aptitude for solving complex problems in distributed systems and take pride in understanding how everything fits together. You thrive in fast-moving environments, using observability platforms to gain deep insight into system behavior, and you’re passionate about building the dashboards, metrics, and alerts that keep Mercor’s infrastructure healthy and performant.

Responsibilities

• Mentor engineers on best practices for observability, alert management, and instrumentation.

• Lead incident response from triage through post-mortem and remediation.

• Own and improve load-testing, disaster-recovery, and chaos-engineering programs.

• Automate reliability checks, capacity planning, and service-level monitoring.

• Partner with product and platform teams to design for reliability and scalability from the start.

Skills

• Background in SRE

• Languages: Terraform, Python, Go

• Experience working with AWS

Nice to Have

• Experience with RDBMS (MySQL)

• Experience with document storage systems (MongoDB)

• Experience with caching systems (Redis).

• Exposure to data warehousing (Snowflake).

• Previous work in a high-growth startup environment.

We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request.