Order Processing Specialists

Mercor is seeking experienced wholesale order clerks to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems. This engagement focuses on diagnosing and solving real issues in wholesale order processing through hands-on scenario creation and validation. It's an opportunity to contribute your expertise to cutting-edge AI research while working independently and remotely on your own schedule.

Key Responsibilities

• Write tasks and scenarios that reflect real-world order processing work in wholesale trade based on your professional experience

• Create realistic situations involving order entry, inventory verification, pricing calculations, and customer communication

• Develop scenarios for handling order modifications, processing invoices, coordinating with warehouse teams, and resolving order issues

• Review and evaluate AI responses to order processing queries for accuracy and professional standards

• Provide detailed feedback on order fulfillment scenarios to improve AI training

Ideal Qualifications

• 4+ years professional experience as an order clerk in wholesale trade

• Demonstrated professional recognition and management responsibilities

• Proficient with using computers and navigating various software systems

• Excellent written communication with strong grammar and spelling skills

• Pass video interview, background check, training, and qualification quiz

• 14 years experience preferred

More About the Opportunity

• Expected workload: 20+ hours per week, with flexibility to scale up to 40 hours

• Project start date: immediately, lasting for around 6 weeks

Application Process

• Applications reviewed continuously; shortlisted professionals will be contacted for next steps

• Typical response time: within one week of submission

We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request.

Contract and Payment Terms

• You will be engaged as an independent contractor.
• This is a fully remote role that can be completed on your own schedule.
• Projects can be extended, shortened, or concluded early depending on needs and performance.
• Your work at Mercor will not involve access to confidential or proprietary information from any employer, client, or institution.
• Payments are weekly on Stripe or Wise based on services rendered.
• Please note: We are unable to support H1-B or STEM OPT candidates at this time.

About Mercor

Mercor partners with leading AI labs and enterprises to train frontier models using human expertise. You will work on projects that focus on training and enhancing AI systems. You will be paid competitively, collaborate with leading researchers, and help shape the next generation of AI systems in your area of expertise.