SaaS Software Data Reviewer

Role Overview Mercor is looking for freelance contributors who are able to analyze the output of various B2B SAAS systems, ranging from Slack messages to Linear tickets to Salesforce entries. This project involves interpreting the output from these types of software, and translating them into high-quality prompt-response data, rubrics, and documentation. This is a short-term, part-time engagement ideal for someone comfortable navigating productivity tools and CRM platforms in a fast-paced, async setting.

Key Responsibilities

• Read and interpret data generated from B2B SaaS platforms and how they could be used to improve an employee's or business owner's day to day experience

• Generate high-quality prompts and corresponding golden responses based on ticket content

• Draft evaluation rubrics and edge case documentation

• Ensure clarity and alignment across prompt guidelines and task outputs

• Reference SaaS platform outputs data as needed to complete assigned tasks

• Maintain consistency and accuracy in writing across multiple assignments

Ideal Qualifications

• Proficiency with task management tools (e.g. Linear, Jira), workforce messaging applications (e.g. Slack, Teams), CRMs (e.g. Salesforce, Dynamics), or other types of B2B SaaS tools

• Prior experience writing prompts, training data, or instructional content

• Strong written communication and critical thinking skills

• Detail-oriented and able to follow structured guidelines independently

More About the Opportunity

• Expected commitment: 15–20 hours/week

Application Process

• Submit your resume to get started

• You may be asked to complete a short questionnaire or demo task

• We aim to follow up within 3–5 business days

We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request.

Contract and Payment Terms

• You will be engaged as an independent contractor.
• This is a fully remote role that can be completed on your own schedule.
• Projects can be extended, shortened, or concluded early depending on needs and performance.
• Your work at Mercor will not involve access to confidential or proprietary information from any employer, client, or institution.
• Payments are weekly on Stripe or Wise based on services rendered.
• Please note: We are unable to support H1-B or STEM OPT candidates at this time.

About Mercor

Mercor partners with leading AI labs and enterprises to train frontier models using human expertise. You will work on projects that focus on training and enhancing AI systems. You will be paid competitively, collaborate with leading researchers, and help shape the next generation of AI systems in your area of expertise.