Sinhala Voice & QA Experts

Mercor is hiring on behalf of a leading AI company for Sinhala Voice & QA Experts. You will place and evaluate Sinhala-language voice conversations to help build and quality-check AI-powered voice agents.

This is a remote, hourly engagement open to candidates based in Sri Lanka, with an immediate start.

Responsibilities

• Make outbound calls in Sinhala following provided scenarios

• QA those calls for accuracy, tone, clarity, and naturalness

• QA other Sinhala conversations and flag linguistic or quality issues

• Provide clear written feedback

• Participate in check-ins as needed

Requirements

• Native or fluent Sinhala speaker

• Based in Sri Lanka

• Strong attention to detail

• Clear written communication

Nice to Have

• Customer service experience

• Data annotation / QA experience

Engagement Details

• Remote, hourly

• Immediate start — onboarding as soon as possible

• Short onboarding

• Ongoing scenario testing and QA

We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request.

Contract and Payment Terms

• You will be engaged as an independent contractor.
• This is a fully remote role that can be completed on your own schedule.
• Projects can be extended, shortened, or concluded early depending on needs and performance.
• Your work at Mercor will not involve access to confidential or proprietary information from any employer, client, or institution.
• Payments are weekly on Stripe or Wise based on services rendered.
• Please note: We are unable to support H1-B or STEM OPT candidates at this time.

About Mercor

Mercor partners with leading AI labs and enterprises to train frontier models using human expertise. You will work on projects that focus on training and enhancing AI systems. You will be paid competitively, collaborate with leading researchers, and help shape the next generation of AI systems in your area of expertise.