Agency Management System Administrator / Technology Lead – Paid Research Interview

Mercor is recruiting agency management system (AMS) administrators and technology leads from US independent insurance agencies for a paid, one-hour research interview. Your insights will inform an industry study on how agencies run their management systems day to day and where automation and AI could help.

What the interview covers:

• How your agency's AMS is configured, how many people use it and what integrates with it
• Manual workarounds, data quality issues and common pain points
• What a migration to another system would involve
• Technical limits or opportunities for automating renewals, certificates, endorsements and data entry
• Approximate software and support costs, where you know them

We only ask for approximate ranges, never confidential documents or client data.

You are a strong fit if you:

• Are, or were within the last 24 months, an AMS/Epic Administrator, Systems Manager, IT Director or Technology Lead at a US independent insurance agency
• Have hands-on responsibility for Applied Epic, Vertafore AMS360 or Vertafore Sagitta (other systems considered)

Details:

• One 60-minute remote video or phone call, scheduled at your convenience
• Compensation: $380 for the completed interview
• The study sponsor is not disclosed

We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request.